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At our last inspection of this service we had not been able to see that all of the appropriate checks had been undertaken prior to staff beginning to work in the service. We undertook this visit to check that the provider had made improvements in this process. During this inspection we found the provider had taken appropriate action to ensure notifications they are legally required to submit to CQC were done so and in a timely manner. The home manager acknowledged that more thorough checks and audits of key aspects of the service were needed and had employed a member of staff to specifically support them with this. The home manager had been proactive in making improvements when shortfalls in the service had been identified.
Relatives and friends were welcome to visit when they wished and invited to join in with social events at the home. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 14 February 2018. Staff were positive about their experience of working at Rutland House. They knew their roles and responsibilities and felt supported by management and each other. Medical care from a qualified nurse, and treatment for residents with illness or injuries.
Homes that offer nursing care
The people who use the service are adults with mental health needs. Residential care homes provide residents with accommodation, meals, and assistance with personal care and medication. However, a nursing care home will also provide medical care from a qualified nurse, including treatment for any illness or injuries. The issues we found with the management of medicines did not give us full assurance that the provider’s quality assurance systems were fully effective.
Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website.
Care homes nearby
Orchard House Nursing Home 35 Hallmead Road, Sutton, SM1 1RD ★★★☆ Orchard House Nursing Home is a large care home situated in Sutton, with 44 beds. The facility caters for younger and elderly adults The care home has been registered with the Care Quality Commission for more than five years. In the last report by the CQC from April 2018, Orchard House Nurs... Gracewell of Sutton 123 Westmead Road, Sutton, SM1 4JE ★★★☆ Gracewell of Sutton provides residential, dementia and nursing care in the London Borough of Sutton. The home is located close the centre of Sutton and is ideally situated for residents and visitors who are travelling to or from South London, Surrey and the North Downs. Barons Lodge Sutton 2 Cumnor Road, Sutton, SM2 5DW ★★★☆ Barons Lodge Sutton is a care home with nursing, that provides support for up to 17 adults with mental health needs.
The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. Care plans were in place which reflected people’s specific needs and their individual choices and beliefs for how they lived their lives.
Care Services
A popular feature on our site is the Entertainers’ Directory, which offers an advertising opportunity to entertainers who enjoy performing to older people in retirement housing, day centre and care home settings. We observed that staff respected and involved people in their care. Relatives told us their family members were safe at Rutland House Care Home.
Where there were any issues or concerns about a person’s health or wellbeing staff ensured they received prompt care and attention from appropriate health and social care professionals. There were enough properly trained and well supported staff working in the care home to meet people’s needs. People told us, and we saw for ourselves, that staff had built up good working relationships with people who lived at the home.
Frequently asked questions about Rutland House Care Home
At this inspection we identified a lack of clear, accessible guidance for staff as to how, when and why some medicines should be administered. Some medicines administration records were poorly maintained which did not allow for a clear audit trail and increased the risk of mistakes being made when medicines were administered. We also found the provider’s policy and procedure for homely remedies did not comply with national good practice in this area. A homely remedy is a non-prescription medicine that is available over the counter and can be used in a care home for the short-term management of minor, self-limiting conditions. Care records were person centred and clearly described people's needs and risks and how these were to be managed. Care plans provided important information about people, their background histories and preferences.
EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . We frame our offer around ‘home’ because we understand its importance for everyone. As with hotels, the cost of living in a care home varies widely according to its location, the size of your room or suite, and the facilities on offer. There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. A care home is a residential setting where a number of older people live, usually in single rooms or hotel-style suites, because they need regular or continuous access to care.
If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. The manager had sufficient training in Deprivation of Liberty Safeguards to understand when an application should be made and in how to submit one. This helped to ensure people were safeguarded as required by the legislation. DoLS provides a process to make sure that people are only deprived of their liberty in a safe and correct way, when it is in their best interests and there is no other way to look after them. People had a choice of meals, snacks and drinks and staff supported people to stay hydrated and to eat well.
One relative liked the fact that they could come and help their loved one at lunch time. Another relative commented “I just want to tell you its fantastic here”. We were able to see that there were now procedures in place to ensure that people were being supported by staff who were appropriately experienced, skilled and fit to support people using the service. Our own records showed the provider had fulfilled their legal obligations to submit notifications in a timely manner, following the last inspection. Appropriate recruitment checks were completed to make sure staff were suitable to work at the home.
If you simply want to move to a more suitable non-retirement home, and need help or advice with this, our EAC Advice service is here to help you. A move may provide a whole new lease of life, but a wrong choice can be difficult to undo. Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice.
The home also cares for residents with mental health conditions and physical disabilities. About 21 Budge LaneLocated in a quiet residential area, 21 Budge Lane is a detached, purpose-built bungalow wit... About 31 Budge LaneLocated in a quiet residential area, 31 Budge Lane is a detached, purpose-built bungalow wit... Eothen Residential Homes - Sutton 31 Worcester Road, Sutton, SM2 6PT ★★★☆ The home provides care and accommodation for up to 36 older people who may also have dementia. This service offers respite care breaks as well as long term residential care.
