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At our last inspection of this service we had not been able to see that all of the appropriate checks had been undertaken prior to staff beginning to work in the service. We undertook this visit to check that the provider had made improvements in this process. During this inspection we found the provider had taken appropriate action to ensure notifications they are legally required to submit to CQC were done so and in a timely manner. The home manager acknowledged that more thorough checks and audits of key aspects of the service were needed and had employed a member of staff to specifically support them with this. The home manager had been proactive in making improvements when shortfalls in the service had been identified.
At this inspection we identified a lack of clear, accessible guidance for staff as to how, when and why some medicines should be administered. Some medicines administration records were poorly maintained which did not allow for a clear audit trail and increased the risk of mistakes being made when medicines were administered. We also found the provider’s policy and procedure for homely remedies did not comply with national good practice in this area. A homely remedy is a non-prescription medicine that is available over the counter and can be used in a care home for the short-term management of minor, self-limiting conditions. Care records were person centred and clearly described people's needs and risks and how these were to be managed. Care plans provided important information about people, their background histories and preferences.
Care homes in Sutton
People were also not correctly informed about how they could take their concerns or complaints further if they were dissatisfied with the service. A high level of independence is encouraged and residents have control over what they do at Rutland House. Ranging from when they want to take part in activities to when they go to bed.
Managers ensured maintenance and service checks were carried out at the home to ensure the environment and equipment was safe. Staff kept the home free of obstacles so that people could move freely and safely around. These were in regards to safe care and treatment and good governance. You can see the action we have told the provider to take with regard to these breaches at the back of the full version of this report. Staff knew how to recognise and report any concerns they had about people’s care and welfare and how to protect them from abuse. Risks to people’s health and safety were managed and staff took action to minimise these and keep people safe.
Belmont House Nursing Home
Following an inspection of the home by London Fire Brigade this year, they made considerable investment in making the required improvements to bring the home up to the required standard. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff showed understanding, patience and treated people with compassion. The registered provider demonstrated they continued to meet the regulations and fundamental standards. All care staff are trained or working towards at NVQ Level II, dementia care and are dedicated to providing exceptionally high standards of care for residents. Rutland House is a family run care home dedicated to providing a warm homely atmosphere in a comfortable and safe environment whilst encouraging and supporting residents’ independence.
Rutland House Care Home provides accommodation and personal care for up to 20 people. At the time of our inspection there were 17 people living at the home. This inspection took place on 14 and 16 November 2017 and the first day was unannounced. At our comprehensive inspection on 11 October 2016, we found the provider was not meeting legal requirements in relation to safe care and treatment and good governance. Following the inspection, we asked the provider to complete an action plan to show what they would do and by when to improve the key questions, safe and well led, to at least good. We undertook a focused inspection on 8 March 2017 to check the provider had followed their action plan and to confirm that they now met legal requirements.
Linda Lodge
– the service is performing badly and we've taken enforcement action against the provider of the service. People had access to their local community and could choose to participate in a variety of interesting and fulfilling in-house and community based social activities. We also saw staff encouraged and supported people to be as independent as they could and wanted to be. Staff supported people to keep healthy and well through regular monitoring of their general health and wellbeing.
Call now for more details - staff are happy to answer any of your questions about care. For more details - staff are happy to answer any of your questions about care. The Home Services Directory on this website provides an opportunity to promote your services. Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with.
Activities were organised by care staff and entertainers visited from outside the home. Staff understood the importance of social interaction and ensured they offered people support and companionship when needed. The Care Quality Commission is the official regulator for the care sector.
Rutland House Care Home offers Dementia and Older People (65+) care. People receive their medicines as prescribed and staff know how to manage medicines safely. People were supported to maintain relationships with family and friends who were important to them.
Lodore Nursing Home 9 Mayfield Road, Sutton, SM2 5DU ★★★☆ Lodore Nursing Home provides nursing and personal care with accommodation for up to 36 people. The home can cater for people with dementia, physical disabilities and end of life care needs. The home was generously endowed when it was established in 1946 and are able to offer accommodation at competitive rates. Wallace Crescent 83 Wallace Crescent, Carshalton, SM5 3SU ★★★☆ Wallace Crescent is a small care residence located in Carshalton, with a capacity of eight. Wallace Crescent cares for and supports elderly with learning disabilities.
Orchard House Nursing Home 35 Hallmead Road, Sutton, SM1 1RD ★★★☆ Orchard House Nursing Home is a large care home situated in Sutton, with 44 beds. The facility caters for younger and elderly adults The care home has been registered with the Care Quality Commission for more than five years. In the last report by the CQC from April 2018, Orchard House Nurs... Gracewell of Sutton 123 Westmead Road, Sutton, SM1 4JE ★★★☆ Gracewell of Sutton provides residential, dementia and nursing care in the London Borough of Sutton. The home is located close the centre of Sutton and is ideally situated for residents and visitors who are travelling to or from South London, Surrey and the North Downs. Barons Lodge Sutton 2 Cumnor Road, Sutton, SM2 5DW ★★★☆ Barons Lodge Sutton is a care home with nursing, that provides support for up to 17 adults with mental health needs.
The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. Care plans were in place which reflected people’s specific needs and their individual choices and beliefs for how they lived their lives.
It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. At our last focused inspection on 11 October 2016 we found the provider was not meeting legal requirements in relation to safe care and treatment and good governance. After the inspection, the provider wrote to us to say what they would do to meet legal requirements in relation to the breaches. Simply enter your postcode to find care homes or home care providers in your area who can help. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do.
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